Refund Policy

  • Refund Policy

At The Grateful VA, you’re purchasing prepaid hours, which are added to a virtual debit card to be used toward virtual assistant services.

Because these are service-based and time-reserved offerings, all sales are final and non-refundable.

Your purchased hours are valid for one year from the date of purchase, giving you the flexibility to use them as needed within that timeframe.

If you have any questions before purchasing, please contact me.